Privacy Policy

Last updated: June 1, 2026

GDPR Compliant EU-based Controller
This translation is an informational draft pending legal review. The Turkish version is the binding version.
SMGTY Europe OÜ ("SMGTY", "we", "our") operates BizPlay and is committed to protecting your personal data. This Policy explains what data we collect, why, and how we handle it.

1. Data Controller

SMGTY Europe OÜ, a company registered in Estonia, is the data controller for personal data processed through BizPlay.

Contact: privacy@bizplay.app

2. Data We Collect

We collect the following categories of personal data:

Account Data
Name, email address, password hash, organization name, billing address, VAT number.
Usage Data
Log-in timestamps, features used, playlist playback activity, device pairing events, API requests.
Technical Data
IP address, browser type, device information, cookie identifiers.
Payment Data
Billing information; card details are handled by our PCI-DSS compliant payment processor: we do not store full card numbers.

3. Purposes & Legal Basis

Service Delivery

Creating and managing your account, providing platform features.

Contract

Billing & Payments

Processing subscriptions, invoices, and payment disputes.

Contract

Security & Fraud

Detecting abuse, protecting account security.

Legitimate Interest

Service Improvement

Analyzing usage patterns to improve features and performance.

Legitimate Interest

Legal Compliance

Retaining records required by tax and commercial law.

Legal Obligation

Marketing (opt-in)

Sending product updates and promotional offers.

Consent

4. Data Sharing

We do not sell your personal data. We share data only with:

  • Payment processors: Stripe, local bank gateways (for billing)
  • Cloud infrastructure: EU-based hosting providers (data hosting)
  • Music vendors: anonymized playback data for royalty reporting
  • Analytics providers: only if analytics cookies are accepted
  • Legal authorities: when required by applicable law

All processors are bound by data processing agreements and provide adequate protection under GDPR Art. 28.

5. Data Retention

We retain your data for as long as your account is active. After account deletion:

  • Account and profile data: deleted within 30 days
  • Billing records: retained for 7 years (legal obligation under Estonian accounting law)
  • Usage logs: anonymized within 90 days
  • Backup systems: purged within 180 days

6. Your Rights

Under the GDPR, you have the right to:

Access

Obtain a copy of your personal data we hold.

Rectification

Correct inaccurate or incomplete data.

Erasure

Request deletion of your data (right to be forgotten).

Portability

Receive your data in a machine-readable format.

Objection

Object to processing based on legitimate interest.

Restriction

Request we limit how we process your data.

To exercise your rights, email privacy@bizplay.app. We respond within 30 days.

7. Cookies

We use cookies and similar technologies as described in our Cookie Policy. You can manage your preferences at any time.

8. International Transfers

Your data is primarily processed within the European Economic Area (EEA). Where data is transferred outside the EEA, we ensure adequate protection via European Commission adequacy decisions or Standard Contractual Clauses (EU SCCs) and equivalent safeguards approved under GDPR Chapter V.

9. Policy Updates

We may update this Policy periodically. Material changes will be communicated via email or in-app notification at least 30 days in advance. The date at the top of this page indicates the most recent revision.

10. Complaints

If you believe we have mishandled your personal data, you have the right to lodge a complaint with a supervisory authority. As an Estonian company, our lead supervisory authority is the Estonian Data Protection Inspectorate (Andmekaitse Inspektsioon): aki.ee. You may also contact the data protection authority in your own EU country of residence.

11. Contact

SMGTY Europe OÜ

Privacy inquiries: privacy@bizplay.app

General: Contact form →

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